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iVF Riga Clinic wins WHATCLINIC.COM Award for excellent customer service

iVF Riga Clinic has been recognised with an award for excellent customer service by healthcare search engine WhatClinic.com, based on feedback by customers over a twelve month period. The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment. iVF Riga Medical Director and the leading reproductologist, gynaecologist, obstetric specialist Dr. Violeta Fodina said: “We are very grateful to our patients for they have chosen us. It is great to receive such positive feedback from our patients… As I always tell our patients, there are no hopeless situations - you just have to believe and act!” WhatClinic.com CEO Caelen King congratulated iVF Riga Clinic and said: “This is the 7th year we have run these awards. Every year, the standard goes up and up - and I’m delighted to recognise those clinics that are putting the needs of the patient first, every single day. It is the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.” The professionals of iVF Riga Clinic will do everything possible for their patients to become parents!

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